Privacy Policy

Last updated: 6 April 2026

1. Our Commitment to Privacy

Naletova Advisory Pty Ltd (ACN 632 119 674, ABN 75 632 119 674), trading as ApplicationAU, is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what information we collect, how we use it, and your rights regarding that information.

If you have any questions about this policy or our privacy practices, contact us at [email protected].

2. Information We Collect

To process your ABN or business registration application, we collect personal information including:

  • Full name, date of birth, and residential address
  • Tax File Number (TFN), for the purpose of lodging applications with the ATO
  • Business name, business address, and description of business activity
  • Email address and phone number
  • Payment details (processed securely via our payment provider — card details are not stored on our servers)

We may also collect technical information when you visit our website, including your IP address, the date and time of access, pages visited, and browser type. This information is used for website analytics and security purposes only.

3. How We Use Your Information

We use your personal information to:

  • Prepare and lodge your registration application with the relevant government authority (ATO, ABR, or ASIC)
  • Contact you about the progress or outcome of your application
  • Process your payment
  • Comply with our legal obligations as a Registered Tax Agent and ASIC Agent
  • Improve the operation and security of our website

We will not use your personal information for direct marketing without your consent, and we will not sell or rent your information to third parties.

4. Disclosure of Information

We disclose your personal information to third parties only where necessary to provide our service or as required by law. This includes:

  • The Australian Taxation Office (ATO), the Australian Business Register (ABR), and ASIC — as part of your registration application
  • Our payment processor — for the purpose of collecting payment for services
  • Law enforcement or government authorities — where required by law or a court order

We do not disclose your information to overseas recipients, except where required for payment processing by our banking partners who may operate internationally. Where such transfers occur, we take reasonable steps to ensure your information is handled in accordance with the APPs.

5. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Sensitive information such as TFN and payment details is encrypted during transmission using industry-standard SSL/TLS. Payment card data is not stored on our servers — it is handled directly by our payment processor.

Access to personal information within our organisation is restricted to staff who require it to fulfil their role in processing your application.

6. Access and Correction

Under the Privacy Act 1988 (Cth), you have the right to access the personal information we hold about you and to request that we correct information that is inaccurate, out of date, or incomplete. To make a request, contact us at [email protected]. We will respond to access requests within a reasonable timeframe.

7. Cookies

We use cookies to improve your experience on our website and to identify returning visitors. Cookies do not contain personally identifiable information. You can configure your browser to refuse cookies, though some parts of our website may not function correctly without them. Third-party services we use (such as Google Tag Manager and our payment processor) may also set cookies in accordance with their own privacy policies.

8. Complaints

If you believe we have not handled your personal information in accordance with the Privacy Act 1988 (Cth), please contact us in the first instance at [email protected]. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this privacy policy from time to time. The date of the most recent revision is shown at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.